Uptime is a factor of the online system’s performance that determines whether or not they are accessible or even reachable by the customers concerned with the systems. Critical online systems require staying active and ensuring that all customers who visit the eCommerce website do not get an error message. Instead, they get to head directly to the eCommerce website and obtain the products they have been looking for, and all this is because the online business stays online and does not go offline for any reason.
Investing in keeping a business continuously online also increases the business’s chances to make a profit on the internet as the users and other customers will be readily able to conduct business transactions on the business website. The internet is always active, and at any one time, someone requires a web application, which means they will have to access the website to do this. However, the challenge is when the person trying to access the website is met with an error page instead of the usual welcoming page they have been used to getting whenever they access the website.
In this scenario, they will usually be disappointed in the website and will be less likely to revisit the website. Instead, they will opt for the online competitor for much longer, which leads to business loss for the eCommerce entity. Online businesses keep all their information systems online, and any interruption or reduction in uptime means a loss for the business. This loss can be avoided by keeping the critical system running online and connected to all the auxiliary facilities that will keep it up and running.
With the information systems that are regularly accessed, it is important to have a strategy that will keep the website online and provide for failure recovery strategies that will reduce the amount of time that the website is inaccessible. For instance, several servers can have the same web application, and if one of the servers is down and unavailable, the other servers power on and pick on from the backup that was last made by the failed server.
This is why modern information systems can put up a sustained performance period and serve the customers to the fullest of their ability, which means there is satisfactory service delivery. The customers are never disappointed as they can always reach the websites and the web applications used by the online business. In conclusion, critical online systems’ uptime must be maintained and sustained to avoid loss and disruption of services to the many customers that the business relies on. Additionally, the online business should also have a strategy to recover from failures and service disruptions, which are very common in high demand seasons.
